A girl has come ahead to criticize WestJet after being reportedly pressured off her flight for her extreme use of the airplane’s toilet.

According to The Independent, Joanna Chiu is the girl in query who flew with the airline again in January when she deliberate to make a visit to Mexico.

Joanna Revealed On X She Had Been Feeling Poorly Before Her Flight

In a sequence of tweets posted on X, she defined that she hadn’t been feeling properly when she boarded her flight.

Once on the plane, Chiu rushed to the lavatory a number of instances earlier than the airplane took off.

Due to her situation, flight attendants appeared to have seen this and determined it was finest that the WestJet passenger didn’t fly.

“Just got kicked off a @WestJet flight from Mexico because I had an upset stomach and was going to the washroom too much before takeoff,” she tweeted.

Just obtained kicked off a @WestJet flight from Mexico as a result of I had an upset abdomen and was going to the washroom an excessive amount of earlier than takeoff. No promise of a resort or rebooked flight. I had meds and was on the mend. Some customer support.

If you’re sick earlier than a flight, maintain it in…

— Joanna Chiu (@joannachiu) February 10, 2024

Chiu’s removing from the airplane worsened the state of affairs, together with her claiming that she obtained “no promise” of placement on one other flight.

Chiu additionally expressed concern about her lodging, as she had already made residing preparations in Mexico.

“No promise of a hotel or rebooked flight. I had meds and was on the mend. Some customer service,” she continued.

But if she thought her day couldn’t get any worse, the WestJet buyer talked about how the airline denied her request to have them name her a taxi to a close-by resort.

In her haste to exit the airplane moments earlier than, she stated she had inadvertently left her pockets on the flight.

And although she notified the airline’s workers, she alleges they made no effort to get it for her.

At this level, Chiu discovered herself stranded on the airport and not using a pockets and with an upset abdomen.

Joanna Also Accused WestJet Staff Of Failing To Provide Assistance

Eventually, they booked her a brand new flight the next day, however she hadn’t obtained the reference quantity.

Chiu stated that one supervisor on the airport instructed her to come back again on the day of her flight and communicate to an attendant about buying the quantity.

She pulled out her telephone and started recording the staffer, pissed off by their refusal handy over her reference code.

Chiu alleged they threatened to not place her on her subsequent flight until she deleted the video from her telephone.

“It is sad that I wasn’t able to get any help unless I publicly aired my experience. WestJet DM’d me my booking reference number after I had asked for it repeatedly at the airport,” she tweeted. “I ended up getting in the taxi because I was legitimately worried about getting arrested.”

WestJet has since responded to Joanna’s prolonged X thread, expressing remorse over the incident and promising to look into the matter.

However, the airline famous that if passengers really feel unwell and present clear indicators that they’re incapable of flying attributable to poor well being, WestJet has the suitable to “make difficult decisions” for the protection of everybody on board.

“We sincerely apologize to Ms. Chiu for the inconvenience and discomfort she experienced during her recent travel experience,” a rep stated to PEOPLE.

“Ensuring the wellbeing and safety of our guests and crew is our number one priority and therefore we take any health-related concerns very seriously. While unexpected illness can occur while traveling, maintaining a safe and healthy environment for all guests and crew members is paramount. In circumstances where a guest is deemed unfit to travel due to illness, our crew must make difficult decisions in the name of safety.”

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